Shopping online can sometimes be a bit daunting because you don’t have the shop assistant standing next to you to ask questions. To make you feel more comfortable we've listed some subjects you might have questions about. If you don't find your answer here, please email us, or call us on 0754 776663 or (International) +61 754776663.

Shopping Online with Bodyboardshop.com

• First time customers - how to make an order online
• How do I find a particular product?
• Purchasing Gift Certificates
• Product Availability

Payment Information

• What payments do we accept?
• Paying by Gift Certificate
• Is it safe to use my credit card online?
• When does my credit card get charged?
• Privacy & Security

Shipping & Delivery

• How long does delivery of my order take?
• How is my shipping cost calculated?
• Who is my order shipped with?
• What if I'm not home?

Returns & Exchanges

• Return & Exchange Policy
• Return & Exchange form to download

Bodyboardshop Membership & Account Information

• What is a Bodyboardshop Member Account?
• What are Bodyboardshop Reward Points?

Help with sizing and information on products

• Bodyboard Size Charts and product information
• Tshirt Size Charts
• DVD & Video Specifications
• Wetsuit Size Chart & buyers guide
• Fin/Flipper Guide & Size Chart

General Information

• Privacy & Security of your information
• About Bodyboardshop.com
• Jobs at Bodyboardshop.com & Bodyboardshop.com Retail Stores
• Submit Comments or Feedback